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Support Article

Unable to add multiple networks to benefits in PCS

SA-16542

Summary



Product Composer System (PCS) displays only one network on the Add Benefit/Grouper screen after multiple network was selected for one of the benefits.

Error Messages



Not Applicable

Steps to Reproduce



1. Create a plan with multiple networks.
2. Navigate to Configure Benefits > Benefits > Add Benefit/Grouper.
3. Add a benefit, and add multiple networks for that benefit.
4. Add another benefit, and try to add networks.
5. Verify the list of networks displayed in smart search results.

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-24495.

Published March 11, 2016 - Updated October 8, 2020

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