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Support Article

Unable to apply multiple colors in RTE for background or text

KCP-322

SUMMARY 

Unable to apply multiple colors in the Rich Text Editor (RTE) control for text or background. 


Error Messages



Not Applicable 


Steps to Reproduce

  1. Create a Text Area field.
  2. Define a Rich Text Editor (RTE) on the Text Area field.


Root Cause



A software use or operation error. 


RESOLUTION 

Perform the following local-change:
  1. Download the color-dialog plugin from the CKEditor website.
  2. Install the Color dialog plugin (for more information, refer to: https://community.pega.com/knowledgebase/articles/adding-plug-ins-rich-text-editor)

Published December 2, 2021

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