Support Article
Unable to attach image file types on an iPad
SA-96043
Summary
Unable to attach image file types on an iPad. This functionality works on a desktop system. However, when accessing from iPad Safari, icons are grayed out.
Error Messages
Not Applicable
Steps to Reproduce
- Log in to the application.
- Click Attach.
- Click Browse.
- Select an image file to attach.
Root Cause
This behavior is as per Pega product design.
Resolution
This feature is implemented in Pega Platform 8.1.8.
Published April 10, 2020 - Updated December 2, 2021
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