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Support Article

Unable to attach image file types on an iPad



Unable to attach image file types on an iPad. This functionality works on a desktop system. However, when accessing from iPad Safari, icons are grayed out.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to the application.
  2. Click Attach.
  3. Click Browse.
  4. Select an image file to attach.

Root Cause

This behavior is as per Pega product design.


This feature is implemented in Pega Platform 8.1.8.

Published April 10, 2020 - Updated December 2, 2021

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