Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to browse and attach files when Accessibility mode is on



Unable to browse and attach files by clicking Enter when the focus is on the Browse button. This occurs on the Internet Explorer browser when the Accessibility mode is on.

Error Messages

Not Applicable

Steps to Reproduce

  1. Run a sample case
  2. Click + to attach a new option
  3. Select a file from the device
  4. Navigate to Browse option using the Tab key
  5. Click Enter. Pop up with an option to attach file does not display

Root Cause

A defect in Pegasystems’ code or rules. Action was not set on click of Enter button in pzMultifilepath.


Apply HFix-49097.


Suggest Edit

Published January 4, 2019 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us