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Support Article

Unable to browse and attach files when Accessibility mode is on

SA-69583

Summary



Unable to browse and attach files by clicking Enter when the focus is on the Browse button. This occurs on the Internet Explorer browser when the Accessibility mode is on.

Error Messages



Not Applicable


Steps to Reproduce

  1. Run a sample case
  2. Click + to attach a new option
  3. Select a file from the device
  4. Navigate to Browse option using the Tab key
  5. Click Enter. Pop up with an option to attach file does not display


Root Cause



A defect in Pegasystems’ code or rules. Action was not set on click of Enter button in pzMultifilepath.

Resolution



Apply HFix-49097.

 

Suggest Edit

Published January 4, 2019 - Updated October 8, 2020

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