Support Article
Unable to build SAML2 Authentication request
SA-36419
Summary
Unable to process the SAML WebSSO request when testing SAML 2.0 SSO Authentication.
Error Messages
Unable to build SAML2 Authentication request : trusted certificate entries are not password-protected
Steps to Reproduce
Unknown
Root Cause
Incorrect system behavior is observed when user tries to test SAML 2.0 SSO Authentication.
Resolution
Perform the following local-change:
Disable request signing on the SAML authentication profile.
Published May 4, 2017 - Updated October 8, 2020
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