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Support Article

Unable to cancel column population job

SA-38241

Summary


Unable to cancel Job ID with status In- Progress or new from Column Population wizard with Pega 7.1.7.

Error Messages



Not Applicable


Steps to Reproduce



1. Follow steps as per this link:
https://pdn.pega.com/sites/pdn.pega.com/files/help_v721/procomhelpmain.htm#engine/database/schema/eng-schema-canceling-column-pop-jobs-tsk.htm
2. On clicking Cancel OK button to confirm is not appearing but screen refreshes and Job ID is still present with In-Progress status.


Root Cause



pzCancelOptimizationJob navigation rule XML is corrupted so the data-click not getting generated for anchor element.

Resolution



Apply HFix-34501.

Published July 20, 2017 - Updated October 8, 2020

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