Support Article

Unable to Cancel from Column population jobs

SA-30815

Summary



Unable to cancel Job ID with status In- Progress or new from Column Population wizard.


Error Messages



Not Applicable


Steps to Reproduce



1. Follow steps as per this link:
​https://pdn.pega.com/sites/default/files/help_v721/procomhelpmain.htm#engine/database/schema/eng-schema-canceling-column-pop-jobs-tsk.htm
2. On clicking Cancel, OK button to confirm is not appearing but screen refreshes and Job ID is still present with In- Progress status.


Root Cause



A defect in Pegasystems’ code or rules.
"pzCancelOptimizationJob" navigation rule XML corrupted so the data-click not getting generated for anchor element.
 

Resolution



Apply HFix-30633.

 

Published November 25, 2016 - Updated November 29, 2016

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