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Support Article

Unable to change position of Minimap window in Strategy Canvas



The following issues occur in Strategy Canvas in Marketing Portal when using Internet Explorer v11.0.9600:
  • Pan Mode On does not move the active window as required
  • Minimap window does not display the Strategy flow (Strategy shapes)
  • Unable to change the position of the Minimap window

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to Pega Marketing portal using the Internet Explorer browser
  2. Open a Strategy and attempt to move the components on the canvas

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-44479.

Alternatively, update to Pega Marketing 7.4.


Published August 24, 2018 - Updated December 2, 2021

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