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Support Article

Unable to close multiple tabs

SA-88195

Summary



In the Internet Explorer 11, on opening more than one tab, loading data, and on closing that tab or any other tab, the tab does not close.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open three new work objects.
  2. Clicking the 'X' on the tab to close all the New tabs. The first tab does not close on clicking 'X’ and the system hangs.


Root Cause



An issue in the custom application code  or rules.


Resolution



Perform the following local-change:

Use a button to invoke the pzStartProcessMenu Navigation rule.

Published October 8, 2020

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