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Support Article

Unable to close multiple tabs



In the Internet Explorer 11, on opening more than one tab, loading data, and on closing that tab or any other tab, the tab does not close.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open three new work objects.
  2. Clicking the 'X' on the tab to close all the New tabs. The first tab does not close on clicking 'X’ and the system hangs.

Root Cause

An issue in the custom application code  or rules.


Perform the following local-change:

Use a button to invoke the pzStartProcessMenu Navigation rule.

Published October 8, 2020

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