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Support Article

Unable to close Open Work Object with Close icon

KCP-90

Summary

Unable to close the Open Work Object as the Close (x) icon is disabled.

 

Error Messages

Not Applicable

 

Steps to Reproduce

Unknown

 

Root Cause

A third-party product issue: Windows 7 version security. Operating System blocks Pega based fonts as untrusted font (px-font-pega-icons.woff file pxfonts-OpenSansX.woff files)

 

Resolution

Here's the explanation for the reported behavior:

Update Windows 10 to Windows 1703 or the later versions.  

 

 

Suggest Edit

Published December 2, 2021

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