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Support Article

Unable to close Open Work Object with Close icon



Unable to close the Open Work Object as the Close (x) icon is disabled.


Error Messages

Not Applicable


Steps to Reproduce



Root Cause

A third-party product issue: Windows 7 version security. Operating System blocks Pega based fonts as untrusted font (px-font-pega-icons.woff file pxfonts-OpenSansX.woff files)



Here's the explanation for the reported behavior:

Update Windows 10 to Windows 1703 or the later versions.  



Suggest Edit

Published December 2, 2021

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