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Support Article

Unable to configure Gadgetsetup in IAC

SA-2561

Summary



Using Pega 7.1.6. and WebLogic 12c I am trying to configure IAC and test the functionality. I have configured the host and when check the connection it was successful. When I try to do Gadget setup and give the host connection details (same credentials which I use to login developer portal) I am getting "Login Failed: Invalid User ID/Password.".

Error Messages



Login Failed: Invalid User ID/Password.


Steps to Reproduce



Try to connect to host in Gadget Setup in IAC


Root Cause



The root cause of this problem is defect/misconfiguration in the PRPC operating environment. 

This is a problem related to WebLogic and Basic authentication when the PRGateway Gadget Setup Utility calls the PRPC checkOperatorRuleSet Rule-Service-SOAP. This service requires "Basic Authentication" for checking the user name and password. 




Resolution



This issue is resolved by making the following change to the WebLogic enviornment:


Update the config.xml and set the "enforce-valid-basic-auth-credentials" to false.



<security-configuration>
...
<enforce-valid-basic-auth-credentials>false</enforce-valid-basic-auth-credentials>
</security-configuration>



 

Published January 31, 2016 - Updated October 8, 2020

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