Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to configure Gadgetsetup in IAC



Using Pega 7.1.6. and WebLogic 12c I am trying to configure IAC and test the functionality. I have configured the host and when check the connection it was successful. When I try to do Gadget setup and give the host connection details (same credentials which I use to login developer portal) I am getting "Login Failed: Invalid User ID/Password.".

Error Messages

Login Failed: Invalid User ID/Password.

Steps to Reproduce

Try to connect to host in Gadget Setup in IAC

Root Cause

The root cause of this problem is defect/misconfiguration in the PRPC operating environment. 

This is a problem related to WebLogic and Basic authentication when the PRGateway Gadget Setup Utility calls the PRPC checkOperatorRuleSet Rule-Service-SOAP. This service requires "Basic Authentication" for checking the user name and password. 


This issue is resolved by making the following change to the WebLogic enviornment:

Update the config.xml and set the "enforce-valid-basic-auth-credentials" to false.



Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us