Support Article
Unable to configure Gadgetsetup in IAC
SA-2561
Summary
Using Pega 7.1.6. and WebLogic 12c I am trying to configure IAC and test the functionality. I have configured the host and when check the connection it was successful. When I try to do Gadget setup and give the host connection details (same credentials which I use to login developer portal) I am getting "Login Failed: Invalid User ID/Password.".
Error Messages
Login Failed: Invalid User ID/Password.
Steps to Reproduce
Try to connect to host in Gadget Setup in IAC
Root Cause
The root cause of this problem is defect/misconfiguration in the PRPC operating environment.
This is a problem related to WebLogic and Basic authentication when the PRGateway Gadget Setup Utility calls the PRPC checkOperatorRuleSet Rule-Service-SOAP. This service requires "Basic Authentication" for checking the user name and password.
Resolution
This issue is resolved by making the following change to the WebLogic enviornment:
Update the config.xml and set the "enforce-valid-basic-auth-credentials" to false.
<security-configuration>
...
<enforce-valid-basic-auth-credentials>false</enforce-valid-basic-auth-credentials>
</security-configuration>
Published January 31, 2016 - Updated October 8, 2020
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