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Support Article

Unable to configure Pega Cobrowse - Customize tab

SA-65866

Summary



In the Customize tab, settings related to Recording are missing.


Error Messages



Not Applicable


Steps to Reproduce



Log in to Pega Co-Browse with administrator credentials.


Root Cause



A defect or configuration issue in the operating environment 
the Recording server was not enabled.


Resolution



Perform the following local-change:

Set enable_recording_server to true in the config.json file of the Pega Co-Browse server.



 
Suggest Edit

Published October 10, 2018 - Updated December 2, 2021

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