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Support Article

Unable to connect to an external database (MySQL).

SA-55528

Summary



Unable to connect to an external database (MySQL).


Error Messages



Not Applicable


Steps to Reproduce

  1. Create Data-Admin-DB-Name.
  2. Pass the JDBC URL.
  3. Provide the credentials.


Root Cause



An issue in the custom application code or rules. 
Database connection is not established due to driver unavailability. 


Resolution



Perform the following local-change:
  1. Add mysql-connector-java-5.1.38-bin.jar in the prweb/WEB-INF/lib path.
  2. Add the below script in the prconfig.xml.

    <env name="database/drivers" value="com.mysql.jdbc.Driver" />

Published September 19, 2018 - Updated October 8, 2020

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