Support Article
Unable to convert an email to PDF
SA-99432
Summary
Unable to convert an email to PDF.
Error Messages
Not Applicable
Steps to Reproduce
- Create an HTML-Rule as below (for example, @baseclass.PdfCheck)
<html>
<body>
<pre>><br
></pre>
</body>
</html>
- Execute @baseclass.pyViewAsPDF activity.
HTMLStream: PdfCheck
PDFName: PdfCheck.pdf
With the above execution, PDF generation crashes.
H. ET
DIALOGUE<br>ABCD&EFG<br><br><br><br><br
>
Hallo "this is " World!
When the attached HTML is viewed in the browser, the body content displays as above. However, the PDF generation crashed.
Root Cause
A third-party product issue: PD4ML
Resolution
Apply HFix-59955.
Published February 17, 2020 - Updated October 8, 2020
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