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Support Article

Unable to create app on top of NBAM using NBAM Administrator ID

SA-14460

Summary



When creating new application on top of NBAM Framework using New Application wizard an error is generated.
 

Error Messages



.pyDefaultTabOld:The value ArtifactExplorer for property pyDefaultTabOld is not defined in the prompt list


Steps to Reproduce



1. Log in to the NBAM application using NBAM Administrator ID.
2. Click Next-Best-Action Marketing in the Designer Studio and select New Application.
3. Create a new application by entering the following information:
Application Name: ABC
Description: ABC
Build on application: Next-Best-Action Framework
Application structure: Implementation only
Organization: AB
4. Leave all other settings on the next screens as default.
5. On step 4 of the wizard, click Create.
6. The app is not created. Step 4 remains with no error on the UI. However, if you open Clipboard, there is an error on pyWorkPage.


Root Cause



There appears to be an issue with the NBAM administrator Operator ID which user copied and created his Operator ID.


Resolution



Local-change is to use administrator as the operator ID to create the new application.

Suggest Edit

Published September 30, 2015 - Updated December 2, 2021

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