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Support Article

Unable to create Business Intelligence Exchange extract rules

SA-53523

Summary



Unable to create Business Intelligence Exchange (BIX) extract rules in the Pega Sales Automation application.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Run the Application wizard to build a new application on Pega Sales Automation 7.21
  2. Review the work tables that are created in the database


Root Cause



A defect in Pegasystems’ code or rules. The pxCommitDateTime and pxSaveDateTime fields were not present in the out-of-the-box Pega Sales Automation tables. As a result, the new application tables also did not have these fields.


Resolution

Perform the following local-change:
  1. Add the pxCommitDateTime and pxSaveDateTime columns in the database tables
  2. Resave the class rule and Data-Admin-DB-Table instances for tables so the columns are populated for new work objects
  3. Resave the existing work objects to update the data
Alternatively, update to Pega Sales Automation tables 7.22.


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Published July 23, 2018 - Updated December 2, 2021

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