Support Article
Unable to create or save rulesets
SA-77859
Summary
Error occurs on creating a new ruleset or saving an existing ruleset. This occurs in the Chrome browser.
Error Messages
pyComponentInterfaceClass—ABC does not exist or is not a valid entry for this ruleset and its prerequisites
Steps to Reproduce
- Access an instance in the Chrome browser.
- Create a new ruleset.
- Save the ruleset.
Root Cause
Issue occurred due to upgrading the Chrome browser to the current build version 73.0.3683.86 (Official Build) (64-bit).
Resolution
Perform either of the following local-changes:
- Use a different browser other than Chrome.
- Downgrade the Chrome browser.
- Do not auto save the username and password when using the Chrome browser.
Published August 15, 2019 - Updated December 2, 2021
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