Unable to create rules
SummaryUser is unable create rules after upgrade from PRPC 6.3 to Pega 7.1.9. There is no error message on the screen.
Error MessagesNot Applicable
Steps to ReproduceCreate any rule after upgrade to Pega 7.1.9.
Root CausepyUrgencyAssignAdjust property of newAssignPage is having negative value, it should have value between 0 to 100.
User has customisedpyUrgencyAssignAdjust property value in NewDefaults activity.
In Pega 7.2 version, pyUrgencyAssignAdjust property is having IsUrgencyValue Edit Validate rule for validating values between 0 to 100.
But, in PRPC 6.3 SP1 version it is not having it.
ResolutionPerform the following local-change steps:
- Remove the customization done for pyUrgencyAssignAdjust in NewDefaults activity.
- Create an activity to update the pyUrgencyAssignAdjust value of newAssignPage page to 10 for already created rules.
Published February 10, 2017 - Updated March 2, 2017