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Support Article

Unable to create a ruleset version

SA-14410

Summary



Unable to create a new ruleset version due to error.
 

Error Messages



pyComponentInterfaceClass: XXXX does not exist or is not a valid entry for this ruleset and its prerequisites


Steps to Reproduce



Open a ruleset and add a new ruleset version.


Root Cause



A defect in Pegasystems’ code or rules. The problem is specific to Chrome browser.

Resolution



Local-change is to either use IE, or use Chrome with incognito mode enabled.
Suggest Edit

Published October 5, 2015 - Updated October 8, 2020

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