Support Article
Unable to create a ruleset version
SA-14410
Summary
Unable to create a new ruleset version due to error.
Error Messages
pyComponentInterfaceClass: XXXX does not exist or is not a valid entry for this ruleset and its prerequisites
Steps to Reproduce
Open a ruleset and add a new ruleset version.
Root Cause
A defect in Pegasystems’ code or rules. The problem is specific to Chrome browser.
Resolution
Local-change is to either use IE, or use Chrome with incognito mode enabled.
Published October 5, 2015 - Updated October 8, 2020
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