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Support Article

Unable to create segment in the application ruleset



Unable to create a segment in the Pega Marketing application.

Error Messages

No ruleset versions available

This record has 1 error in 1 place Error - Please enter a value for the source ruleset

Steps to Reproduce

  1. Click Create in the Segment tab in the Pega Marketing portal.
  2. Enter the necessary details.
  3. Selecting the ruleset. The 'No ruleset versions are available' error displays.

Root Cause

The correct operator access group and Ruleset were not mapped to the Pega Marketing application.


Perform the following local-change:
  1. Update the operator access group to refer to the out-of-the-box PegaMarketing:MarketingAdmins access group.
  2. Map the Context Dictionary to PegaNBAM-Artifacts RuleSet.
To configure the custom class, follow the 'Complete your Setup' Step by Step guide available on Pega Marketing portal's Welcome screen.

Published October 18, 2019 - Updated December 2, 2021

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