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Support Article

Unable to delete D_Interaction_RequestorDataPages

SA-49642

Summary



Unable to delete D_Interaction_RequestorDataPages after wrapping the interaction.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Create an interaction in the portal
  2. Wrap up the Interaction



Root Cause



A software use or operation error. The checkbox to delete the pages after non-usage is not enabled.


Resolution

Perform the below local-change:

Enable the 'Clear pages after non-use' checkbox for the data pages in Load Management tab.




Suggest Edit

Published February 21, 2018 - Updated December 2, 2021

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