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Support Article

¿¿¿¿¿¿¿Unable to delete Service Territory from detail view page



Unable to delete the Service Territory from the detail view page.

Error Messages

Unable to open an instance using the given inputs: pxObjClass = "PegaFSM-Data-ServiceTerritories", ServiceTerritoryID = "1520665497"

Steps to Reproduce

  1. Log in to the Field Service Admin portal
  2. Create a test service territory > delete the created service territory > Create another service territory
  3. Log out from the portal and then log in to the Admin portal
  4. Open the Tracer and delete the Service Territory

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-42793.

Published April 10, 2018 - Updated December 2, 2021

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