Support Article
Unable to Delete the User from Schedule Reporting
SA-70987
Summary
Unable to Delete the User from Schedule Reporting.
Error Messages
Not Applicable.
Steps to Reproduce
- Create a report
- Schedule the report from the Report browser by adding more than two users
- Navigate to Reporting > Components > Scheduled Tasks > click Run for the scheduled Report. An email is sent with the report
- Navigate to Reporting > Components > Scheduled Tasks > Click the report link and update the report
- Click Delete the existing user and add a new one
Root Cause
A defect in Pegasystems’ code or rules.
Console error displays on the user side because the Grids variable is undefined.
Resolution
Apply HFix-49968.
Published January 10, 2019 - Updated October 8, 2020
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