SA-37999

Summary

User is trying to upload the CATALOG.ZIP file in the update manager to perform a system scan.
After the upload is completed from a local system user clicks the Scan button and few moments the below appears on screen:

Error Messages

Unable to desrialize Catalog ** see log for more details

The below error appears in the PegaRULES.log file:


PegaRULES:07.10] (t_HotfixManager_Scanner.Action) ERROR - Unable to deserialize Catalog
com.pega.pegarules.pub.PRException: Object deserialization failed

com.pega.pegarules.pub.PRException: Object deserialization failed
at com.pega.pegarules.updatemanager.util.MiscUtils.deserializeObject(MiscUtils.java:472)
at com.pega.pegarules.updatemanager.util.MiscUtils.deSerializeFromFile(MiscUtils.java:306)
at com.pega.pegarules.updatemanager.catalogue.CatalogUtils.processCatalogZip(CatalogUtils.java:255)
at com.pega.pegarules.updatemanager.catalogue.CatalogUtils.processCatalogZip(CatalogUtils.java:214)

Caused by: java.lang.OutOfMemoryError: Java heap space
at java.lang.StringCoding$StringEncoder.encode(StringCoding.java:300)
at java.lang.StringCoding.encode(StringCoding.java:344)

Steps to Reproduce

1. Go to Hotfix manager.
2. Click to scan system.
3. Select a catalog.
4. Click to scan.

Root Cause

This is a Java out of memory exception.
The issue happened due to insuffiecient memory size specified in the JVM arguments.

Resolution

Increase the memory allocation using the -Xms and -Xmx arguments to a sufficiently large value. This resolves the issue.