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Support Article

Unable to download old attachments on configuring S3 storage

SA-59350

Summary



Unable to download the old attachments after configuring the S3 storage for work object attachment.



Error Messages



Not Applicable.



Steps to Reproduce



Download old attachments from the work object after configuring S3 storage.



Root Cause



An issue in the custom application code or rules.



Resolution



Apply HFix-44917.


 

Published July 27, 2018 - Updated December 2, 2021

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