Support Article

Unable to drag and drop assignment from one work basket to other



User is unable to drag and drop assignments from one work basket to other.

Error Messages

Not applicable

Steps to Reproduce

From end user portal, try to move the work object into another workbasket.

Root Cause

The issue is arising because of using pyLabel in pyWorkBasketDetail, using pyCMDashboardDrag in place of pyLabel solved the issue.

However WorkQueue and the Operator Queue areas of the portal should refresh post drop of an assignment, to fix that issue updated control pyCMWorkDraggable.


Apply HFix-30693 to solve the issue.

Published December 14, 2016 - Updated December 27, 2016

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