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Support Article

Unable to Edit and Rerun campaign upon Reopen



When re-opening a completed Pega Marketing campaign, there is no option to rerun the campaign despite options to edit the wrap-up details and then wrap-up the campaign again.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open a Pega Marketing Campaign.
  2. Click the Reopen button.
  3. Now review the actions available.

Root Cause

This issue was determined to be a product enhancement request.


An enhancement request, FDBK-17983, has been created for consideration by Pega Product Management.

Published August 23, 2017 - Updated December 2, 2021

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