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Support Article

Unable to Edit Data Tables in Excel in IE11



When user running application in IE11 attempts to edit data table in Excel, the "Errors Loading Transfer XML data" error mesasge pops up When dismissed, "Error Launching PegaRULES Import Manager" error message is raised

Error Messages

"Errors Loading Transfer XML data"
"Error Launching PegaRULES Import Manager"

Steps to Reproduce

1. Open any data table from the Manager or CaseManager7 portal.
2. Press "Edit in Excel" button.

Root Cause

Edit data tables in Excel functionality under IE11 is not supported in Pega 7.1.5.


An enhancement request has been created for consideration by Pega Product Management.

Published January 31, 2016 - Updated October 8, 2020

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