Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to edit delegated paragraph on User portal



Unable to edit delegated paragraph on the User portal. A popup displays on editing the delegated paragraph.

Error Messages

This item has limited configuration access. Switch to Case Manager portal to configure the delegated item.

Steps to Reproduce

  1. Create a Paragraph rule 
  2. Delegate the Paragraph rule to the user
  3. Edit the delegated rule. The popup message displays

Root Cause

This behavior is as per the Pega product design.


Here’s the explanation for the reported behavior: 
The Edit functionality is available only if the rule type is of Rule-Obj-Class on the Case Worker portal. However, it is Rule-HTML-Paragraph for the Paragraph rule type. Hence, there is no accessibility to edit this rule from the Case Worker portal. The modifications can only be made from the Case Manager portal. 


Published July 30, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us