Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to edit in Excel with LDAP authentication



When connecting to the system using LDAP authentication, which goes through a WebSEAL reverse proxy, users are unable to edit content exported to Excel. 

Error Messages

Unable to download prexcelgenerictemplate.biw

Steps to Reproduce

Attempt to export to Excel to edit content.

Root Cause

The root cause of this problem is defect or misconfiguration in the operating environment. The cookie attribute "httponly" prevents sharing of cookie information with other processes. This prevents the Office integration from working properly.


The explanation for this behavior is as follows:
Refer SA-8817 for a detailed description of this issue:​

Remove the "httponly" cookie attribute. However, this may not be appropriate for a fully secured application as this is a valid cross-site scripting (XSS) security measure. In such systems, provide an alternative method to edit content.

Published May 23, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us