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Support Article

Unable to enable mandatory option for attachments



The pxAttachContent control is used to attach files in a flow. Unable to enable the mandatory option for attachments as required. However, the case proceeds without the attachment. Attaching the file must be mandatory. The case must proceed only with the attachment.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a case 
  2. Use the pxAttachContent control in one of the flows. Make the control mandatory

Root Cause

Advanced control is not used by the user.


Perform the following local-change: 
Use the Attachment Field advanced attachment feature with the mandatory/optional/Read-Only option.




Published August 15, 2019 - Updated December 2, 2021

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