Support Article

Unable to execute the BIX extract used in agent



A BIX extract rule configured in an agent to run with pxExtractData failed.

Error Messages

Not Applicable

Steps to Reproduce


Root Cause

A software use or operation error:
pxExtractData is meant for extracting work object data present in a Work page. User tried this for running extract from an Agent and is not able to do so.


Apply the following hotfixes in the same order:
  1. HFix-21248
  2. HFix-21357

Published February 13, 2017 - Updated February 27, 2017

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