Support Article
Unable to execute segments
SA-28304
Summary
User is facing issue in executing segments in both online and batch mode.MD window frozen in online mode and request never stops.
Error Messages
Error messages in log files:
-"Failed to obtain the environment parameter All Vantage variables relevent to Notification feature are not Configured "
-Segment execution stopped ending with following lines:
Leaving db_declare_cursor(SELECT SFT.VANTAGE_ALIAS ,SFT.COL_NAME ,SFT.SUBSTITUTION_FLG FROM MATOOL.STORED_FLD_TEMPL SFT WHERE SFT.SEG_ID = 365 AND SFT.SEG_TYPE_ID = 1)
Opening cursor
Cursor opened
No of elements = 1
In GVcompareVersion (6.7.0,6.0) File: GV.c Line: 7726
Out GVcompareVersion (1) File: GV.c Line: 7755
Out db_store_data
Out db_process()
Steps to Reproduce
Execute a segment.
Root Cause
Reported issue was identified to be a bug in MD similar to BUG-177393.
Resolution
HotFix-962 has been provided to overcome this issue.
User has deployed and tested the patch provided. Segments executed successfully in both online and batch mode.
Tags:
Published October 7, 2016 - Updated December 2, 2021
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