Support Article
Unable to export a delegated rule to Excel
Summary
Unable to export a delegated rule to Excel (Office 365 Excel 1811).
Error Messages
Status:fail
There has been an issue; please consult your system administrator
302 [ttp-nio-8443-exec-44][TABTHREAD1][][PPM:127.0.0.1](internal.mgmt.Executable)ERROR USER001- InsufficientPrivileges:RuleExecutionDenied:RULE-OBJ-ACTIVITY @BASECLASS DOWNLOADFILE #20170731T200630.536 GMT
pub.PRRuntimeException: InsufficientPrivileges:RuleExecutionDenied RULE-OBJ-ACTIVITY @BASECLASS DOWNLOADFILE #20170731T200630.536 GMT
pegarules.session.internal.mgmt.Executable.updateStepStatusAndLog(Executable.java:912) ~[prprivate.jar:?]
pega.pegarules.session.internal.mgmt.Executable.activityProlog(Executable.java:880) ~[prprivate.jar:?]
pegarules.generated.activity.ra_action_downloadfile_7caf33dff12c98527070ef524d94c471.perform(ra_action_downloadfile_7caf33dff12c98527070ef524d94c471.java:53) ~[?:?]
Steps to Reproduce
- Delegate a rule
- Export the delegated rule to Excel
- Search 'Superuser01' in the log
Root Cause
For the access group to download zip, the associated role did not have the below privilege:
PRIVILEGE CLASS: @baseclass
PRIVELEGE NAME: ZIPMOVEEXPORT
Resolution
Perform the following local-change:
Add the privilege to the associated role by following the below steps:
1. Open the Operator's access group
2. Select Role
3. Click Open @baseclass access class and add the aforementioned privilege with Level 5
Published March 29, 2019 - Updated October 8, 2020
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