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Support Article

Unable to export Pega application with prpcServiceUtils.sh

SA-41899

Summary



Unable to export Pega 7 Platform application with prpcServiceUtils.sh from the command line.


Error Messages

HTTP/1.1 500 Internal Server Error


Steps to Reproduce



Export the application with prpcServiceUtils.sh


Root Cause



An issue in the custom application code or rules.

After analyzing the Log-PegaRemoteManagement-Export instances and opening the ExportRequest XML, it was identified that the product was referencing the unlocked Ruleset Version instances.



Resolution

Here’s the explanation for the reported behavior:
  1. Lock the Product Ruleset or update the Product Rule to allow exporting of the unlocked Versions.
  2. Save the Product rule.

Published November 8, 2017 - Updated October 8, 2020

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