Support Article

Unable to export user stories in a Word document

SA-62672

Summary

In Pega Project Management Framework (PMF), unable to export user stories in a Word document on clicking the 'Document Backlog Stories' option. 
This occurs when using Windows 7 and Word 7.



Error Messages



Not Applicable.


Steps to Reproduce



1. Log in to the application as an administrator
2. Run the WordMerge flow



Root Cause



A defect in Pegasystems’ code or rules. The old silver light signature blocked the Word generation. 


Resolution

Apply HFix-46200.



 

Published August 7, 2018 — Updated August 24, 2018

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