Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to export user stories in a Word document

SA-62672

Summary

In Pega Project Management Framework (PMF), unable to export user stories in a Word document on clicking the 'Document Backlog Stories' option. 
This occurs when using Windows 7 and Word 7.



Error Messages



Not Applicable.


Steps to Reproduce



1. Log in to the application as an administrator
2. Run the WordMerge flow



Root Cause



A defect in Pegasystems’ code or rules. The old silver light signature blocked the Word generation. 


Resolution

Apply HFix-46200.



 

Published August 24, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us