Support Article
Unable to export user stories in a Word document
SA-62672
Summary
In Pega Project Management Framework (PMF), unable to export user stories in a Word document on clicking the 'Document Backlog Stories' option.
This occurs when using Windows 7 and Word 7.
Error Messages
Not Applicable.
Steps to Reproduce
1. Log in to the application as an administrator
2. Run the WordMerge flow
Root Cause
A defect in Pegasystems’ code or rules. The old silver light signature blocked the Word generation.
Resolution
Apply HFix-46200.
Published August 24, 2018 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.