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Support Article

Unable to extend table error occurs and unable to create cases

SA-76585

Summary



Unable to create cases.


Error Messages



Unable to extend table PEGADATA.PC_Index_workparty by 1024 in tablespace users


Steps to Reproduce

  1. Open the portal.
  2. Click New Case.
  3. Fill all the required details and create a case.


ROOT CAUSE 

On click of Create case, the exception occurred which stated that the USERS table space quota was full.


Resolution



As a local-change, add 20GB space to the USERS tablespace.

Published August 15, 2019 - Updated October 8, 2020

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