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Support Article

Unable to filter and sort Description column on grid at runtime



Unable to filter and sort Description column on grid at runtime. However, it is a Pega out-of-the-box grid from the searchresultsworkcasesgrid section.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a grid
  2. Include a column as a label in the grid
  3. Include "<pega:reference name=".TaskDescription" mode=literal/> in the label 

Root Cause

A defect in Pegasystems’ code or rules. When the user includes a label with Pega tags, the sorting and filtering facilities are disabled as the label is considered as an constant without any control.


Perform the following local-change: 
  • Change the label control to text input and make it read only on the Presentation tab
  • Enable filter by format 


Published April 11, 2020 - Updated December 2, 2021

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