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Support Article

Unable to find BIX Extract File

SA-64541

Summary



Business Intelligence Exchange (BIX) extract file is not sent to the configured SFTP link.


Error Messages



File not found.


Steps to Reproduce



Configure the BIX SFTP path and BIX listener.


Root Cause



Incorrect BIXFTPRelativeRemotePath was configured.


Resolution



Perform the following local-change:
  1. Configure the correct BIXFTPRelativeRemotePath
  2. Configure the Dynamic System Setting (DSS) as part of BIX installation.
For more information refer to: https://community.pega.com/system/files/pdfs/BIX%20User%20Guide_1.pdf
 

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User Experience

Published September 13, 2018 - Updated December 2, 2021

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