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Support Article

Unable to find correct report shortcut

SA-24740

Summary



When there are duplicate shortcut entries for different versions of a report in the Report Browser, it is challenging to find the correct one. The correct one can be identified through the gear icon, but there is no visible clue from the initial list.
 

Error Messages



Not Applicable.


Steps to Reproduce

  1. In Designer Studio, go to Records explorer > Reports > Shortcuts.
  2. Observe that one cannot find a shortcut by title.


Root Cause

This functionality is working as designed.

Resolution



An enhancement request, FDBK-15801, has been created for consideration by Pega Product Management. The enhancement is under consideration to make a less confusing design and allow for the searching of the shortcut by title.
Suggest Edit

Published July 2, 2016 - Updated October 8, 2020

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