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Support Article

Unable to generate Word Merge document

SA-100683

Summary



Unable to generate Word Merge document.


Error Messages



Error: Missing pyMerge TemplateName Node in WordManger_Settings XML.

Error: Missing pyHeaderCookiesSet node in WordManager_Settings XML.

Error in HandleFailedLaunch: Unable to set property 'value' of undefined or null reference.



Steps to Reproduce

  1. Open a workembedmergetest flow.
  2. Execute to completion.
  3. Click Create document.


Root Cause



A defect or configuration issue in the operating environment.
Cookies and the firewall prevented the document data from merging in to the Word document.



Resolution



Perform the following local-change: 
  1. Unblock MIME type application or octa-stream.
  2. Unblock the Pega URL instance from the firewall to accept any MIME type.

Published June 2, 2020 - Updated December 2, 2021

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