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Support Article

Unable to get managed connection for eis/PRAdapterCF



Error observed in JBOSS logs.

Unable to get managed connection for eis/PRAdapterCF

Error Messages

00:17:41,662 INFO [STDOUT] 2015-05-30 00:17:41,662 [ WorkManager(2)-74] [ STANDARD] [ PegaRULES:06.02] ( pegarules.resadap.RAClient) ERROR - Caught exception while creating Connection, javax.resource.ResourceException: Unable to get managed connection for eis/PRAdapterCF
00:17:41,675 SEVERE [PRBootstrap] Problem during method invocation (invokeEngine)
at com.pega.pegarules.session.internal.async.BatchUtils.callRAClient(
at com.pega.pegarules.session.internal.async.agent.PRTimer.schedule(
at com.pega.pegarules.session.internal.async.agent.PRTimer.schedule(

Steps to Reproduce

There is no specific use case to reproduce this issue.

Root Cause

The root cause of this problem is in a third-party product. Connection pool for eis/PRAdapterCF is exausted.


This issue is resolved by making the following change to the operating environment: 

In JBOSS_HOME/server/<SERVER_NAME>/deploy/prpc_j2ee_jbossJBM.ear/META-INF/jboss/jboss-pradapter-ds.xml (change in the EAR before deployment tool)
Increase the max-pool-size to 100.


Published June 26, 2015 - Updated October 8, 2020

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