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Support Article

Unable to get managed connection for eis/PRAdapterCF

SA-29179

Summary



The user is getting these log errors after restarting the server.


Error Messages



2016-10-05 02:22:21,688 INFO [STDOUT] (Dispatcher-Thread-20) 2016-10-05 02:22:21,688 [Your_IP_Address-Port-64] [TABTHREAD1] [ DemoImpl:01.04] ( pegarules.resadap.RAClient) ERROR YourServerName|YourIPAddress OperatorID - Caught exception while creating Connection, javax.resource.ResourceException: Unable to get managed connection for eis/PRAdapterCF

Steps to Reproduce



Not Applicable

Root Cause



The root cause of this problem is user’s environment has open connections. Hence, Connection pool for eis/PRAdapterCF was exhausted.

Resolution



Suggested them to resolve the DB connection issues in their environment and do the changes as mentioned in the PDN article https://pdn.pega.com/support-articles/unable-get-managed-connection-eispradaptercf

Published October 20, 2016 - Updated October 8, 2020

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