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Support Article

Unable to hide formatting options in Rich Text Editor



The requirement is to hide the Formatting options in the Rich Text Editor (RTE) except Bold, Italic, and Underline options.

Error Messages

Not Applicable

Steps to Reproduce

Create a section with RTE.

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:

Add the below custom style in the UserWorkForm. Include the same code in a non-autogenerated section with RTE to localize the solution to a specific section rather than across the entire application.

.cke_combo, .cke_button__textcolor, .cke_button__bgcolor, .cke_button__bulletedlist, .cke_button__numberedlist, .cke_button__copyformatting, .cke_button__removeformat,.cke_button.cke_button__italic 
display:none !important;

Published October 8, 2020

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