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Support Article

Unable to import records from data pages into new environment



Unable to import the datatables into new environment using Package wizard option.

Error Messages

Not Applicable

Steps to Reproduce

1. Navigate to, Designer studio > Application > Package.
2. In Step8, Datatables is visible but not the data types.

Root Cause

A defect in Pegasystems’ code or rules.
Unable to see the data type corresponding classes in the Package Wizard used to create RAP. Therefore, user is unable to see the records associated with corresponding data type when user imports the RAP in other environments.


Perform the following local-change:

In product rule, under "Class Instances To Include" section, add the classes corresponding to data types and create the JAR/ZIP file and import in target environment.
Suggest Edit

Published October 5, 2015 - Updated October 8, 2020

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