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Support Article

Unable to index

SA-89932

Summary



After creating a node and when its status is Online, unable to index. The indexes display Incomplete status.


Error Messages



[ploymentLocalTask:24] [STANDARD] [ ] [ ] (.managedprocess.ManagedProcess) ERROR   - Unable to unpack Apache Kafka distribution

java.io.IOException: No such file or directory 

at java.io.UnixFileSystem.createFileExclusively(Native Method) ~[?:1.8.0_222] 
at java.io.File.createNewFile(File.java:1012) ~[?:1.8.0_222] 
at com.pega.dsm.dnode.api.prpc.service.managedprocess.ManagedProcess.unpack(ManagedProcess.java:270) ~[d-node-8.2.2-354.jar:?] 
at com.pega.dsm.kafka.Kafka.spinOffKafkaProcess(Kafka.java:278) ~[d-node-8.2.2-354.jar:?]


Steps to Reproduce



Execute the Index.


Root Cause



The application was unable to unpack Kafka.


Resolution



Perform the following local-change:
  1. Add the below setting to prconfig to redirect the Kafka logs and the data to the custom location:

    <!-- Kafka extraction path, value is the valid directory path-->
    <env name="dsm/services/stream/pyUnpackBasePath" value="/PRPC"/>

    <!-- Kafka data path,  value is the valid directory path-->
    <env name="dsm/services/stream/pyBaseLogPath" value="/PRPC/kafka"/>

     
  2. Ensure that the directories are accessible and writable.

Published October 16, 2019 - Updated December 2, 2021

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