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Support Article

Unable to initialize PRPC utilizing non schema owner



PRPC initialization fails on startup with table not found.

This is for an existing PRPC 6.2 SP1 installation where schema owner user works for PegaRULES database.

Audit requirements specify that the schema owner Id must be locked.

Role has been created and runtime permissions set within role and granted to non-schema owner database id.

Using non-schema ids in PRPC 6.2 SP1 will not resolve regardless of the use of synonyms.

Error Messages

Caused by: Database-NonexistentTable pr4_base PegaRULES
From: (unknown)

Steps to Reproduce

1. Create separate IDs for database connections and grant appropriate runtime permissions needed.
2. Update context.xml file to utilize new id/password information.
3. Create table synonyms in new schema.
4. Start Tomcat

Root Cause

A defect or configuration issue in the operating environment. includeSynonyms=true connection property is needed on PegaRULES datasource.


Perform the following local-change:

Update context.xml in tomcat and add the connection property. Then start tomcat with prweb application is deployed.

<Resource name="jdbc/PegaRULES" auth="Container" type="javax.sql.DataSource"
maxActive="100" maxIdle="30" maxWait="10000" connectionProperties="includeSynonyms=true"
username="your_non-schema_user" password="your_password" driverClassName="oracle.jdbc.OracleDriver"
url="jdbc:oracle:thin:@(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = your_host)(PORT = your_port))
(SERVICE_NAME = your_service)
)" />

Suggest Edit

Published November 3, 2017 - Updated October 8, 2020

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