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Support Article

Unable to install HCIF v7.13 on PRPC 7.1.8



When installing HCIF v7.13 and SCE v7.13 on Pega 7.1.8, an error is received during the installation of HCIF prerequisite hotfixes.

Error Messages

Hotfix cannot be installed - it is for another version of Pega 7

Steps to Reproduce

1 Install Pega 7.1.8.
2. Install the HCIF prerequisite hotfixes.

Root Cause

Refer to the product documentation:


The hotfixes are only required for Pega 7.1.7 and are fixed in Pega 7.1.8. Skip this step.

Published October 12, 2015 - Updated October 8, 2020

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