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Support Article

Unable to install HCIF v7.13 on PRPC 7.1.8

SA-14614

Summary



When installing HCIF v7.13 and SCE v7.13 on Pega 7.1.8, an error is received during the installation of HCIF prerequisite hotfixes.


Error Messages



Hotfix cannot be installed - it is for another version of Pega 7


Steps to Reproduce



1 Install Pega 7.1.8.
2. Install the HCIF prerequisite hotfixes.


Root Cause



Refer to the product documentation: https://pdn.pega.com/documents/healthcare-industry-foundation-713-installation-guide

Resolution



The hotfixes are only required for Pega 7.1.7 and are fixed in Pega 7.1.8. Skip this step.

Published October 12, 2015 - Updated October 8, 2020

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