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Support Article

Unable to integrate with DocuSign

SA-82132

Summary



Unable to integrate with DocuSign and the DocuSign smart shape is unavailable.


Error Messages



Not Applicable.


Steps to Reproduce



Unknown.


Root Cause



Pega 7.1.4 does not support Add DocuSign and DocuSign smart shape functionality.


Resolution



Install or upgrade to Pega 8 or higher.


 

Published August 19, 2019 - Updated December 2, 2021

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