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Support Article

Unable to interact with condensed menu icon with keyboard



The hamburger menu (three horizontal bars) that appears in the top-left of Designer Studio when the browser window is small is not accessible using a keyboard.

Error Messages

Not Applicable.

Steps to Reproduce

1) Open case manager portal.
2) Resize case manager portal until the hamburger menu (three bars) appears.
3) Try to navigate to the icon using the keyboard

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This issue is scheduled to be fixed in PRPC 7.1.8.  This issue is resolved through the following local change: include the below block in UserWorkForm:

function HambergerA11y(){
var arraya = document.getElementsByClassName("nav-toggle-one", "a");



div.screen-layout-header_footer_left > .screen-layout-region > .screen-layout-region-content .nav-toggle-one{
width: 16px;
height: 35px;
Suggest Edit

Published June 12, 2015 - Updated October 8, 2020

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